Ordering From Diamond
Ordering Product

Whether you want the latest new releases, the proven best-sellers, or both, there are multiple ways to order products from Diamond (Please note that all orders are non-cancellable and non-returnable):

  • Place monthly Initial Orders from our PREVIEWS catalog and companion PREVIEWS Retailer Order Form for items scheduled to begin shipping two months in the future. (I.E. the January PREVIEWS lists items that start shipping in March.) Placing monthly Initial Orders gives you the best pricing on the widest range of merchandise, and the greatest accessibility to new releases.
  • Use Final Order Cut-off (FOC) and Order Increase Cut-off (OIC) to adjust your initial orders. Each title or item offered for Initial Order will have a corresponding FOC or OIC date. Orders for FOC titles can be raised or lowered by the FOC date, allowing you to factor previous issue sales into your ordering. Orders for OIC items can be increased with confidence that they will be filled when Initial Orders ship.
  • Place AdvanceReorders for pending new releases which have passed their FOC or OIC dates. These orders will be filled from extra stock, if available.
  • Place Reorders for in-stock merchandise. Use Diamond’s Search function and other retailer tools on our website to choose the products that are right for you from among nearly 50,000 in-stock items!
  • Use Diamond’s daily New to Order and weekly New to Order Final Call to see the newest toys and other products offered for sale every business day, with weekly deadlines for ordering.
Reordering Product
Both types of customer may place Reorders for products. Reorders are orders placed outside of the regular monthly ordering cycle. You may do this by contacting your Sales or Customer Service Representative by e-mail, phone, or fax, or by using Diamond's convenient Reorders Online, which allows you to place and track your order through the Internet.

PLEASE NOTE: You must obtain a password for the DCD website before gaining access to Reorders Online. To do so, click on the "Get a Password" tab under the Retail Services section of the site. You must have an e-mail address on file with Diamond to obtain a password.
Placing a One-time Order

If you are a specialty retailer who wants to order product from Previews for a signing or other special events, Diamond will be happy to accommodate you with the same wide selection and easy ordering.

For complete details, please call our Home Office New Accounts Department, or e-mail us at newaccounts@diamondcomics.com.